Privacy Policy
Last updated: June 2026
Information We Collect
- Personal information you provide when creating an account (name, email address, phone number).
- Profile information such as your location, pet details, and hosting preferences.
- Payment information processed securely through our third-party payment provider.
- Usage data including pages visited, features used, and interaction patterns.
How We Use Your Information
- To provide, maintain, and improve the PetHomes platform.
- To connect pet owners with verified hosts in their area.
- To process bookings, payments, and communications between users.
- To send service-related notifications, updates, and promotional content (with your consent).
- To ensure the safety and security of our community.
Information Sharing
- We share your profile information with other users as necessary to facilitate bookings.
- We do not sell your personal data to third parties.
- We may share anonymised, aggregated data for analytics and business purposes.
- We may disclose information when required by law or to protect the safety of our users.
Data Security
- We use industry-standard encryption to protect your data in transit and at rest.
- Access to personal data is restricted to authorised personnel only.
- We conduct regular security audits and vulnerability assessments.
- Despite our efforts, no method of electronic storage is 100% secure.
Your Rights
- You have the right to access, correct, or delete your personal data at any time.
- You can opt out of marketing communications through your account settings.
- You may request a copy of all personal data we hold about you.
- You have the right to withdraw consent for data processing where applicable.
- To exercise these rights, contact us at [email protected].
Cookies
- We use essential cookies to keep you logged in and remember your preferences.
- We use analytics cookies to understand how our platform is used.
- You can manage cookie preferences through your browser settings.